CREATIVE PRODUCTS

> PVC-8

> CC Series Interface
  
Cables

> 911 Training
  
Simulator

> Targetry Control

CREATIVE SERVICES

> Technical Exhibit
   Services

> Contract Design and
   Manufacturing































































































...

Basic Training for Dispatchers
The 9-1-1 Simulator from Creative Controls is far removed from the sophisticated CAD system used in most communication centers.  This is basic training - only a telephone and radio is provided so the student can concentrate on perfecting procedures learned in the classroom rather than on equipment usage.


The simulator adds a degree of realism and real life pressure to the training process.  Students are in a room by themselves and they know the instructor is watching and listening.   Calls coming in are real emergency situations.  Students quickly realize there is a big difference between hearing about it in the classroom and actually doing it themselves. 

Creative Controls has been building training simulators since 1998.  The original simulators were sold to the Georgia Public Safety Training Center in Forsyth Georgia and were built to their specifications.  To date GPSTC has 24 simulators. 
 



Click for larger image

The simulator consist of the “student” unit and the “instructor” unit.  The units are placed in different rooms, connected by a single cable of up to 100’ in length.  The trainee (student)  is isolated and can only communicate with the evaluator (instructor) by the simulated telephone and radio which is built into the simulator console.  Emergency scenarios are then played out with the evaluator acting as both the citizen and the emergency services personnel.  Realism is achieved by the use of built in sound effects.

An additional feature of the simulators is video observation of the trainee by the evaluator.  The student unit is fitted with a small video camera and the instructor unit has a 4” color monitor.  The trainee’s actions can then be observed while the training is taking place.  The training session, including all audio, can be videotaped and played back on the instructor unit.

Self Contained: Each unit is built into a carrying case.  All component parts, including cables, are contained in the case and can be locked with not in use.

The headset and telephone are permanently attached to the console.  The system is ready to use when the case is opened.

Rugged: Only top quality, heavy duty components are used.  When the case is closed, the components are wedged in foam padding to withstand vibration and abuse from shipping.

Easy setup: Simply open each case, pull up the console and plug in the power cord.  There is a single 100’ cable that connects the two units.  No tools required.

To connect a VCR to the Instructor unit simply connect the cables to the VCR video and audio jacks.


Easy to use:
- Press one button to call the trainee
- Press one button to respond on the radio
- Press one button for sound effects
- Press record on the VCR to record the entire session

Typical operation: Student (trainee) and instructor (trainer) are in separate rooms.  The only communication link is the simulated telephone and radio.  

The instructor calls the student.   The student telephone rings and the student takes the call.  The instructor then begins a scripted emergency scenario.   The student can then dispatch with the simulated radio while keeping the caller on line.   The instructor is also the police, fire or rescue personnel responding the call.  To add realism there are sound effects for police and fire sirens, crowd noise and smoke alarm.

The simulator is designed so that 2 emergency calls can be received at the same time.

During the training session the instructor is viewing the student at the console on the monitor.  The instructor unit is connected to a VCR which is recording the entire training session.

After the session the student is brought into the room with the instructor and reviews the session played back from the VCR.  This reinforces the training by allowing the student to see and hear themselves in action.

Training scenarios: Users are encouraged to write their scenarios to tie in with local jurisdictions with maps identifying police precincts and fire stations.  Scenarios (burglary, fire, etc.) should be written in script form so each student will receive the same exact emergency situation.  Normally each student receives 3 scenarios at a training session. 

Click for a larger image   Click for larger image




Send Your Feedback to Creative Controls

Copyright © 1999-2006 Creative Controls